Information questions

Frequently Asked Questions

How do I make purchases on epicstore-key.com?

Epicstore-key.com sells gift cards, but in order to purchase one, you must first create an account with the website, select the merchandise you desire, add it to your shopping cart, then proceed to checkout using one of the available payment methods.

How can I receive my order? What delivery technique is used?

Your order will be sent to the email address you have listed in your epicstore-key.com account.

How can I return an item?

We sell single-use digital cards, and once they are detected, they cannot be returned at all, so you must be careful before purchasing because we do not support full or partial returns in any way.

Will you restock items indicated as “out of stock?”

We will restock the stock as soon as it becomes available as soon as possible. Please note that prices may constantly change depending on the source supplying us.

What should I do if I ordered things from epicstore-key.com but never received them?

Please contact us by filling out the appropriate application form on the "Contact Us" page if you have ordered things from epicstore-key.com but have not received your purchase within 24 hours, or send us your questions and concerns via email. To solve your issue, we'll get in touch with you as soon as we can.

Information about us

CONTACT US FOR ANY QUESTIONS